We have been made aware of a fraudulent email in circulation informing recipients that we have a new bank account.

Please note that we have not changed our bank account details.


Toxfree does not send emails requesting our customers to confirm, update or disclose confidential information.

Please take this as a reminder to ensure you always pay your Toxfree invoice only in accordance with the ‘Payment Options’ section at the bottom of the invoice. If our payment details change in the future, the changes will be set out in the ‘Payment Options’ section.

If you wish to update any of your own details on your Toxfree account, please call your account manager, who will be happy to assist.


If you suspect a communication from Toxfree to be fraudulent, please immediately:

  • Call us on 08 6216 7000 and speak to our customer service team who will be able to confirm if the communication is fraudulent or not
  • Forward the communication as an attachment to fraud.alert@toxfree.com.au.
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